New Triage System for Doctor Appointments
To improve our access and quality we are introducing a comprehensive online triaging system to the practice, coming on 9th June 2025.
This is a new requirement that has to implemented across wider general practice by October 2025. It will allow patients to submit routine and urgent appointment requests, admin requests and queries via an online consultation tool during our core hours.
This new system will only affect the booking of GP doctor appointments. Patients will be required to complete a form/request online which then gets triaged by the doctor and booked in for either an urgent or routine appointment.
Please read our information sheet here and memo sheet here!
We look forward to implementing this process to bring benefit and access to all our patients!
Thank you,
West4GPs Management Team