Feedback and Compliments

We are continually looking to turn out patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.

We would like to hear from you if you have a suggestion on how we can do things better to improve our patients’ experiences. We’d also like to hear from you if you are pleased with the service you’ve received.

We’ll let the staff involved know and share the good practice across our teams.

If you would like to make a formal complaint, please view our Complaints Procedure.

If you wish to complain to the NHS, please note that NHS England are no longer the department to action complaints. This is now handled by the North West London (NWL) Complaints Team. How to complain to the NHS – NHS (www.nhs.uk)

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Would you like to discuss your feedback?